Return policy
Return Policy – 30 Days
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy.
Eligibility for Returns:
- Returns are accepted within 30 days of the delivery date.
- Items must be unused, in original condition, and in the original packaging.
- Proof of purchase is required.
How to Return:
- Contact our customer service at info@magtek.com to initiate your return.
- Please provide your order number, item details, and reason for return.
- Once approved, we’ll send you return instructions.
- Return shipping is at the customer’s expense unless the item is defective or incorrect.
Refunds:
- Refunds will be processed to the original payment method within 14-30 business days after we receive the returned item.
- Shipping fees are non-refundable.
For any questions or assistance, feel free to contact us at info@magtek.com.